Information & Advice
The Information and Advice Service is available to all older people, their family, 
friends, carers, and those who represent them, throughout Torbay .
The service provides information and advice on a wide range of issues. We’ll provide you with the facts and you can make choices and decisions knowing you have reliable information. We are available to take your calls at any of the information offices listed below and you can also visit our Information Centres in person. You do not need to make an appointment, but you may wish to check that we are open before you leave home.
Our offices are at -
4 Dendy Road, Paignton TQ4 5DB
Tel 01803 555181 email:reception@ageconcerntorbay.org.uk
Opening times: Mon – Thurs 9.30am - 1pm & 2pm - 3.30pm; Fri 9.30 - 1pm
Market Forum, Market Street, Torquay TQ1 3AZ Tel 01803 200377. The office is on the first floor - a chairlift is available if required.
Opening times: Mon - Fri 9.30am - 1.00pm
When you contact our Information Service you can be assured of a professional, caring and confidential service regulated by the Community Legal Service Quality Mark.
Our Information Service is based on a series of comprehensive factsheets covering the key areas of Income and Benefits, Consumer, Health, Community Care, Housing, Leisure / Learning and Work.
These sheets are designed to provide practical information for older people who wish to help themselves, and a definitive guide for those whose work helps older people. They are available free of charge and all are regularly updated.
We also have a wide range of Specialist Information Sheets on such topics as retiring abroad, making a living will, and instructions for your next of kin forms. These specialist information sheets are also available free of charge to anyone who requests them.